Help

Ticket search

In Deskun you can search tickets list to find the ticket you need.

To use search, press magnifier icon in the upper panel of tickets list.



In the appearing window enter ticket ID, title or part of description and press "Apply".



If your search terms are correct, the system will find the right ticket. Filters don't apply to the search.

Tip: if you add "#" in the search line, the system will search tickets only by ID.

To reset the search terms, press magnifier () icon again, and then press "Reset".