Setup assistant in Control Panel
To make Deskun use simpler for new users, we have added a setup assistant (wizard) into our "Control Panel".
With the use of the wizard creating new projects, setting up queues, making auto replies and filters has become significantly easier. By following the wizard hints you can optimize Deskun for customer support or task management.
As an example, when creating a new project our wizard prompts you to select either "Customer Support" or "Task management" option.
You will be able to set up any Deskun project step by step and work with clients’ requests or manage tasks.
To use assistant tips, go to Deskun "Control Panel" and create a new project, following the instructions.