18.08.2016   11:20    Deskun updates

New version

Our team works on Deskun improvements and updates non-stop. We push for fixing all bugs identified on the spot and adding new features for our users.

Current Deskun update ( includes the following changes:

  • Improved performance, optimised background processing.
  • Ticket creation query is put in a queue if the server is momentarily unavailable. The query will be processed automatically once the server is up again.
  • Fixed the rare bug whereby drafts were not deleted after the message has been sent.
  • We reverted a previous change: tickets are viewed on a full page in "preview pane" mode again.
  • Changing ticket status to "Pending review" does not result in a return to query from the ticket view page.
  • Resolved the rare issue with changing a ticket's queue not being correctly displayed in the ticket's page.
  • The popup informing of a ticket properties alteration now shows specifically the altered property.
  • Improved UI for Apple Retina devices: the email field stays in the top first line in the new ticket creation form.

Deskun updates automatically - you don't need to worry about extra downloads of any sort.