New version 220.127.116.11
Our team works on Deskun improvements and updates non-stop. We push for fixing all bugs identified on the spot and adding new features for our users.
Current Deskun update (18.104.22.168) includes the following changes:
- Agents can send images and files from chat channels.
- Now you can filter tickets by last modified date.
- You can specify message subject, recipient and BCC lists in message templates.
- In the chat widget settings you can set an email address to receive messages from clients when operators are offline.
- Messages in Deskun: Snooze folder are now automatically sorted by snooze time.
- Now you can merge several tickets into one.
- Now you can split selected messages and notes from one ticket and make separate ones.
- Fixed several minor bugs and improved overall system stability.
Deskun updates automatically - you don't need to worry about extra downloads of any sort.