Deskun is a customer support system inside Gmail. Our mission is to make a fully functional Help Desk system easy and affordable for every business. For this purpose we’ve created a solution:
With one-click installation and support. To install Deskun and productively use it, you don’t need IT specialists' assistance. The plugin is installed in one click, and requires only a Gmail account.
With multilingual UI. Using other systems might become an unexpected challenge. Our interface is made intuitive.
Without feature bloat. You won't get lost in multiple tabs of module settings and you don't need any additional plugins — Deskun makes it easy to set up a customer support service right out of the box.
At an affordable price. All the features are available from $ 0.99 per month, and basic functions can be used free of charge even after the trial period is over.
At first glance, setting up a customer support service through Deskun could seem like a daunting task. The truth is — you can start using our system in less than a minute! Simply install the plugin into Google Chrome or Yandex.Browser, give Deskun access to your Gmail account and you are all set.
Deskun provides all the necessary features for e-mail customer support:
Inviting support agents
Ranking customer requests by priority
Using message templates
Automatic reply to requests
Mail tracking and much more
Moreover, Deskun is a ticket system. This means that the plugin can be adjusted not only for customer support purposes, but also for project and task management within your company. Simple and clear billing system allows you to pay only for the features and resources you use. Helpful functionality — mail tracking, send later, message templates and snooze is available for each Deskun user for free.
If you have any questions about the system, you are free to use "Help" section. We have compiled a large number of instructions and explanations of terms to help you master our system. You can also write or call us. We would be glad to answer any of your questions, and give advice on making your work more efficient with Deskun (taking your business speciality into account).
I don't have any Gmail account. Can I still use Deskun? No, solutions for other mail services are currently not implemented. Be sure to raise this question with support desk. We will provide such solutions if there is sufficient demand for it.
Can I use Deskun via Google Apps? Yes, you can give it a try right now.
I prefer to use a conventional mail client. Can I still access Deskun? You can view all the tickets and respond to them. Full functionality is only accessible via the browser plugin right now.